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FAQs

Can I donate in currencies other than South African Rand (ZAR)?

Yes, we accept donations in various currencies. Our payment portal will convert your currency to ZAR at the current exchange rate.

How can I donate via EFT (Electronic Funds Transfer)?

You can donate via EFT by using our banking details available on our website. Please include your name or donation ID as the reference.

How do I set up a recurring donation?

You can set up a recurring donation on our website by selecting the "Monthly Giving" option during checkout.

How do I edit or cancel my recurring donation?

To manage your recurring donation, please log into your PayFast account. For further assistance, contact us at info@lumalearn.africa.

Can my company partner with Luma Learn?

Absolutely! We welcome corporate partnerships. Please contact us at info@lumalearn.africa for more information.

I have a question about my donation. Who can I contact?

For donation-related inquiries, please email us at info@lumalearn.africa or call our helpline at 064 658 6848.

Do you have an annual impact report?

Yes, we publish an annual report detailing our activities, impact, and financial statements. You can download it from our Reports page.